Contents
Welcome to Wildcat! Interactive Net Server

Customer Access

Using the online documentation

Copyright

License Agreement

Limited Warranty

Satisfaction Guarantee


License Agreement

Important: Please read this page before using the disks. By opening the package containing the disks you acknowledge your agreement to the terms of this license.

Refund

If you do not wish to follow the terms of this license agreement, you may obtain a full refund by returning this package to your authorized dealer within three (3) days, provided you have not opened the sealed disk envelope.

Definitions

The term “Software” as used in this agreement means the full system and all utility computer programs contained on the disks in this package, together with any updates subsequently supplied by Mustang Software.

The term “Software Copies” means the actual copies of all or any portion of the Software, including back-ups, updates, merged or partial copies permitted hereunder or subsequently supplied by Mustang Software.

The term “Related Materials” means all the printed materials provided in this package or later supplied by Mustang Software for use with the Software.

Permitted uses

You may:

•	Use the Software on a single computer or on a single computer connected by direct cable to a network server. Additional dial-in workstations using the single line release must be licensed by Mustang Software. The network version may be used on multiple computers that are connected by a network, and share a single set of support files.

•	Install the Software onto a permanent storage device (a hard disk drive).

•	Make non-operational archival copies of the Software for backup purposes.

•	Make one working copy of the Software Program. If the working copy will no longer work properly, the Licensee may make another working copy of the Software Program but only if the inoperable working copy is destroyed. In addition, all the information appearing on the original disk labels (including the copyright notice) must be copied onto the working copy labels.

This license gives you certain limited rights to use the Software. You do not become an owner of and Mustang Software retains title to all the Software, Software Copies and Related Materials. In addition, you agree to use reasonable efforts to protect the Software from unauthorized use, reproduction, distribution, or publication. All rights not specifically granted in this license are reserved by Mustang Software.

Uses not permitted

You may not:

•	Make copies of the Software, except as permitted above.

•	Make copies of the Related Materials.

•	In accordance with the Computer Software Rental Act of 1990, rent, lease, sub-license, lend or transfer the Software, Software Copies, Related Materials or your rights under this license without the prior written consent of Mustang Software, Inc.

•	Alter, decompose, disassemble, or reverse engineer the Software.

•	Remove or obscure the Mustang Software copyright and trademark notices.

This software and its documentation may not be provided by a “backup service” or any other vendor that does not provide an original package as composed by Mustang Software, Inc. including but not limited to all original documentation, insertions, registration cards, and software.

Duration

This agreement is effective from the day you open the sealed disk package. Your license continues for twenty-five years or until you return to Mustang Software the original disks and any back-up copies, whichever comes first.

If you breach this agreement, we can terminate this license by notifying you in writing. You will be required to return all Software, Software Copies and Related Materials. We may also enforce our other legal rights.

General

This agreement represents our entire understanding and agreement regarding the Software, Software Copies and Related Materials and supersedes any prior purchase order, communications, advertising, or representations.

This license may only be modified in a written amendment signed by an authorized Mustang Software officer. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable it shall be deemed severable from, and shall in no way affect the validity or enforceability of the remaining provisions of this agreement. This agreement shall be governed by California law. You acknowledge that you have read every provision of this contract. By opening the envelope containing the disks, you acknowledge that you have read and agree to this contract.


Limited Warranty

MUSTANG SOFTWARE WARRANTS TO THE ORIGINAL LICENSEE OF A REGISTERED PRODUCT THAT THE PROGRAM DISK(S) ON WHICH THE PROGRAM IS RECORDED WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP UNDER NORMAL USE AND SERVICE FOR A PERIOD OF NINETY (90) DAYS FROM THE DATE OF DELIVERY AS EVIDENCED BY A COPY OF YOUR RECEIPT. MUSTANG SOFTWARE’S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY SHALL BE REPLACEMENT OF THE DISK NOT MEETING MUSTANG SOFTWARE’S LIMITED WARRANTY IF RETURNED TO MUSTANG SOFTWARE DURING THE 90 DAY PERIOD.

EXCEPT FOR THE FOREGOING, THIS PRODUCT IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE PROGRAM IS ASSUMED BY YOU. MUSTANG SOFTWARE DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF, RESULTS OF, MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OF THE PRODUCT. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU (AND NOT MUSTANG SOFTWARE OR ITS DEALERS) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. FURTHER, MUSTANG SOFTWARE DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF, OR THE RESULTS OF THE USE OF THE PROGRAM IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS, OR OTHERWISE; AND YOU RELY ON THE PROGRAM AND RESULTS SOLELY AT YOUR OWN RISK. MUSTANG SOFTWARE WILL NOT BE LIABLE FOR ANY DAMAGES, INCLUDING BUT NOT LIMITED TO SYSTEM DAMAGE, SERVICE, REPAIR, CORRECTION, LOSS OF PROFIT, LOST SAVINGS, OR ANY OTHER INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER RESULTING FROM THE USE OR INABILITY TO USE THIS PRODUCT.


Copyright

© 1986, 1996 Mustang Software, Inc. All rights reserved. Printed in the United States of America. TurboComm RD is Copyright © 1991 - 1995, Pacific CommWare, Inc.

The program Wildcat! Interactive Net Server Personal Edition. is NOT in the public domain. It is copyrighted by Mustang Software, Inc. All rights reserved. Copying, duplicating, selling or otherwise distributing this product is a violation of the law.

This manual is also copyrighted and all rights are reserved. This document may not, in whole or in part, be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine readable form without prior consent in writing from Mustang Software. Mustang Software, Inc. may make improvements and/or changes to both this manual and the program Wildcat! Interactive Net Server Personal Edition. at any time.

Throughout this manual any commercial trade names mentioned are either trademarks or registered trademarks of their developers. Use of these trade names does not indicate an endorsement by the trademark owners.


Satisfaction Guarantee

Mustang Software wants you to be satisfied with your purchase of Wildcat! Interactive Net Server Personal Edition.. If for any reason you are not satisfied and wish to return Wildcat! Interactive Net Server Personal Edition., you may do so within the first 30 days after purchase. Simply return the entire contents of the package, including the manual, disks, and registration card, to your dealer. Proof of purchase date is required. Returns direct to MSI can only be arranged if the product was purchased direct from MSI. Direct returns must be pre-approved and a return authorization number must be obtained in advance.


Customer Access

Mustang Software, Inc. offers a series of comprehensive support solutions designed to meet your specific needs. Our goal is to provide the highest quality support to help you get the most out of our software products. Our TECHelp Support Programs are structured to provide no-cost service and support through a series of online options, coupled with voice support for program installation and setup. Other voice support options are also available.

Online TECHelp Support

We subscribe to the premise that a large majority of the support needs of customers should be handled through online activity. For this reason, the focus of our support program revolves around the exchange of messages and online information. Online interaction is our primary method of technical support for customers.

Most support questions relate to issues that are not urgent in nature, and can be asked and answered much better in an exchange of messages. Studies of technical support help desks has shown repeatedly that:

1.	The simple act of taking the time to write down the details of a problem often leads to its solution without contacting the software vendor.

2.	In cases where a solution is not discovered after reducing the problem to writing, the written text serves as a clear method of presenting the situation to others for review and solution.

To that end, Mustang Software has established a wide network of online support options for all customers. Each online service offers a forum to ask questions, download sample files, technical notes, bulletins, and more. These include:

•	Mustang Online - Unlimited 24-hour, seven days a week access to our own Wildcat! Interactive Net Server via modem at 805-873-2400 and Telnet at wildcat.mustang.com

•	CompuServe - Mustang Software is part of the PC Vendor Support Forum. To reach type GO PCVENA, then select subtopic 9.

•	America On-Line - Mustang’s support section on AOL is called MUSTANG and can be reached with the keyword MUSTANG.

•	Microsoft Network - To reach Mustang’s support forum on MSN, select Edit, then click Go To, select Other Location and type MUSTANG.

•	Internet - Our Internet mailing address for TECHelp questions is support@mustang.com. Our World Wide Web page is located at www.mustang.com .

Voice TECHelp Support

Voice TECHelp is available at no cost during product installation and the first 45-day period where most conceptual problems are likely to be encountered. However, in keeping with our premise that most support issues are better handled online, only the initial introductory period for software installation is provided at no cost. Ongoing voice support is available as a prioritized, secondary level of support for customers that desire to pay for priority access.

Introductory TECHelp

Introductory TECHelp is provided free of charge to all registered users of Mustang Software products for 45 days from the first support call or electronic product update. During this 45-day period, Introductory TECHelp Support provides for unlimited calls. It is available Monday through Friday between 9 a.m. and 8 p.m. Pacific Time, except holidays. To contact Introductory TECHelp during the first 45 days dial 805-873-2550.

There are several options for individuals an businesses to continue voice support beyond the Introductory period.

Platinum TECHelp

Platinum TECHelp provides customers with priority voice support after the initial 45 day setup period. It offers fast, affordable telephone support on a subscription or pay-as-you-go basis. Platinum TECHelp calls are prioritized and handled with little or no delay by our most seasoned technicians. Customers can choose from a subscription plan, a flat rate 800 telephone number service or a per minute 900 telephone number service. It is available Monday through Friday between 9 a.m. and 8 p.m. Pacific Time, except holidays. Three variations of Platinum TECHelp are available:

•	Platinum TECHelp Subscription - This program provides toll-free support via an 800 number for a period of one year or 5 hours, whichever comes first. The cost is $450 and the number for Platinum 800 TECHelp is provided when service is arranged. This service is primarily designed for the business customer that wants to prepay for support, perhaps as part of a single purchase order.

•	Platinum TECHelp 800 Service - This program provides toll-free 800 support on a per call flat-rate basis charged at the time of the call to your Visa, MasterCard, or American Express. The cost is $19.95 per call. To use Platinum TECHelp 800 Support, dial 800-663-7509 and have your credit card available. This service is designed for the individual or business that needs immediate answers to questions.

•	Platinum TECHelp 900 Service - This program provides support on a per-minute basis charged directly to your monthly telephone bill and is available only in the U.S. The cost is $9.95 for the first 10 minutes and $1 for each additional minute. To use Platinum TECHelp 900 Support, dial 900-555-4674 (900-555-4MSI). This service is also designed for the individual or business that needs immediate answers to questions, but provides a more convenient billing method.

Voice TECHelp is also available outside the US

USA Direct TECHelp

USA Direct TECHelp is only available to customers located outside of the United States and Canada. It is available Monday through Friday between 9 a.m. and 8 p.m. Pacific Time, except holidays. USA Direct TECHelp is available in two variations:

•	USA Direct TECHelp Subscription - This program provides support via an standard toll call number for a period of one year or 5 hours, whichever comes first. The cost is $199 and the number for USA Direct TECHelp is provided when service is arranged.

•	USA Direct TECHelp Per Call - This program provides support on a per call flat-rate basis on a standard toll call line, charged at the time of the call to your Visa, MasterCard, or American Express. The cost is $14.95 per call. To use USA Direct TECHelp Support, dial 805-873-2595 and have your credit card available.


Using the online documentation

Online documentation for Wildcat! Interactive Net Server is provided in the form of Windows Help files.

There are several ways to read these help files:

•	From any graphical Wildcat! Program (for instance wcConfig, wcDraw, wcIde)

Select Help from the menu and choose a topic, or

Press [F1] for help with the current procedure, or

Use the "?" button at the top right of any window, then click an item in that window for more information.

•	From Windows Explorer

Double-click any file name with the extension .HLP

•	From an MS-DOS Prompt window

Type

START WINHELP [Enter]

Select a help file from the list.

To close any help window, press [Escape] (Windows 95) or [Alt][F4] (Windows NT).

To print the entire document, click the [Help Topics] button at the top of the help window, then click the [Print] button at the bottom of the Help Contents property sheet.